Responsible Gaming at National
At National Casino, we want gaming to remain a fun and entertaining activity. We are committed to promoting responsible gaming and providing our players with the tools, information, and support they need to keep their play enjoyable and within their own limits. This page explains our approach to safer gambling, the tools we provide, and where to find help if gaming stops being fun.
Our Commitment to Responsible Gaming
We at National Casino believe that responsible gaming is a shared responsibility between us and our players. We hold a Curaçao licence (8048/JAZ2017-067, Antillephone N.V.) and operate in accordance with strict regulatory standards designed to protect players. Our team continuously monitors player activity and offers resources to help you stay in control while enjoying our slots, live casino, and sportsbook products.
Here at National Casino, we recognise that gambling should always be a form of entertainment, not a way to make money or solve financial problems. We encourage every player registered through National Casino login to view their gaming habits honestly and to use the tools we provide if they notice any warning signs of problem gambling.
Signs of Problem Gambling
We ask our players to be aware of behaviours that may indicate a gambling problem. If you recognise any of the following in yourself or someone close to you, we strongly recommend taking action using the tools described below:
- Spending more time or money gambling than you originally intended
- Chasing losses by depositing repeatedly, or returning to National casino after a loss to try to win it back
- Neglecting work, relationships, or responsibilities because of gambling
- Borrowing money or using funds needed for essentials to make a national deposit
- Feeling anxious, irritable, or distressed when unable to gamble
- Lying to family or friends about the time or money spent gambling
Tools We Provide for Safer Play
We at National provide several account-based tools that allow you to manage your gambling activity. You can access these settings directly from your account dashboard after you complete your national casino login.
Deposit Limits
We allow you to set daily, weekly, or monthly deposit limits on your account. Our minimum deposit starts at 10 EUR/USD/CAD, and you can restrict your national deposit activity to an amount that suits your budget. Once a limit is set, we will not allow any national deposit beyond the chosen threshold until the period resets.
Loss Limits and Wager Limits
Our platform lets you set limits on how much you can lose or wager over a given period. These limits help you stay within a budget you have defined in advance, giving you more control over your play across our slots, table games, and live casino.
Time-Out and Self-Exclusion
If you feel you need a short break, we offer a time-out feature that temporarily suspends your account for a period you choose. For players who require a longer break, we offer self-exclusion for periods ranging from several months up to a permanent exclusion. Once self-exclusion is activated, we will prevent any further national login attempts and will not send you promotional communications, including national bonus codes or national promo code offers, during the exclusion period.
Reality Checks
We provide reality check notifications that remind you how long you have been playing during a session. These pop-up reminders help you stay aware of your time spent on our site and make an informed decision about whether to continue.
Account Closure
You can request permanent closure of your account at any time by contacting our support team. Once your account is closed, you will no longer be able to access national casino games, claim a national bonus, or make a national withdrawal, and we will remove your profile from our active marketing lists.
Protecting Minors
We strictly prohibit anyone under the age of 18 (or the legal gambling age in their jurisdiction, whichever is higher) from registering or playing at National Casino. We verify the age and identity of every player through our KYC process, typically completed within 72 hours. We encourage parents and guardians to use parental control software, such as device-level restrictions or third-party filtering tools, to prevent minors from accessing gambling websites, including National Casino.com.
Restricted and High-Risk Jurisdictions
We do not accept players from a number of jurisdictions, including the United States, United Kingdom, France and its overseas territories, and several other listed territories, as part of our responsible gaming and compliance framework. We also apply specific restrictions, such as excluding players from Finland, Japan, and Georgia from deposit-based bonuses, in line with local regulatory requirements.
Bonus and Wagering Transparency
We design our promotions, including our welcome package, Friday Reload Bonus, and other offers, with transparent wagering requirements so players always know the conditions attached to any national bonus they claim. We clearly display wagering requirements, maximum bet limits, and eligible games for every promotion, and we encourage you to read the terms carefully before opting in to any National Casino bonus offer. Responsible use of bonuses is an important part of staying in control of your overall gaming budget.
Support Organisations
We encourage anyone who feels their gambling has become a problem to seek help from independent support organisations. We recommend reaching out to:
- GamCare (www.gamcare.org.uk)
- BeGambleAware (www.begambleaware.org)
- Gamblers Anonymous (www.gamblersanonymous.org)
- Gambling Therapy (www.gamblingtherapy.org)
These organisations offer confidential advice, counselling, and support networks for individuals affected by problem gambling, as well as for their families and friends.
Contact Our Support Team
We at National Casino are here to help if you have questions about responsible gaming or wish to activate any of the tools described above. Our live chat is available 24/7, and you can also reach us by e-mail at support@National Casino.com. If you wish to raise a complaint, please contact complaints@National Casino.com, and our team will respond through our contact form within 24 hours. Whether you need help setting a deposit limit, activating self-exclusion, or simply have a question about your national casino account, our support team is ready to assist you at any time.
We remain committed to ensuring that every visit to National Casino, whether through our website or our national casino app, stays enjoyable, safe, and within your control.
Content updated: October 26, 2026